Extra Info
GUIDELINES
50% down payment is required on order to secure your booking.
It is the client's responsibility to ensure patrons attending the event behave in a civil manner, not abusing staff or equipment provided by Anytime Partytime. If not done, we (Anytime Partytime) have the right to terminate contract with no refund.
It is the client's responsibility to ensure proper space and environment is provided for requested equipment & staff. If not done and we (Anytime Partytime) are unable to set up, we (Anytime Partytime) are not liable and it will be at client's loss.
In case of power outages, changes in weather, improper electrical to support requested equipment, national unrest, pandemic, client's personal reasons (e.g. death in family) or any interferences hampering the event causing event to shut down or not take place, there's a No Refund Policy. However all efforts would be made to try to have at a later date, suitable to our availability.
Once downpayment on a particular package, item or service is made, there can be no downgrading of any sort and/or switching of dates. Upgrading may be possible if we have the availability. Also, with any cancellations by you (the customer) we have a No Refund Policy.
The requested package or service is for a specific period of time. All services/items must be utilized within this specific time frame. Please ensure you understand what the service/package you have requested entails.
However if it is Anytime Partytime’s fault, we stand to honor and will compensate client accordingly.
Staff present are there to ensure that our equipment is not mistreated/overloaded. It is NOT the responsibility of Anytime Partytime’s staff to supervise/look after children present and as such, we will not be held liable for any injuries sustained by patrons present.
Any damages to our equipment (electrical or otherwise) whether by the client, or patrons at the event being hosted by said client, the client will be held responsible for those damages and must pay for damaged equipment at that time.
Balance of payment is to be paid in CASH only. Balance of payment is to made on arrival of staff prior to setup: not during or on completion of job.
Downpayment confirms that you have read, understood and accept all that has been outlined in our guidelines above.
We look forward to being part of your event, making it a Memorable Experience
Thank you for choosing us.
We Create • You Celebrate
All concessions items are prepackaged
Attendant will arrive atleast 15 minutes before your event time
Attendant will give to you the concession items
[ Please note you are to provide your own table and setup for your concessions ]
Attendant will then organize the bouncy castle for your package.
We provide a basic extension cord.
You are required to provide electricity and ample space for the the fitting of the bouncy castle.
Please note:
-
always have someone looking after your children ( we will not be held responsible for any accidents or injuries)
-
No footwear at all, instruct children to take off their footwear before entry
-
No sharp objects or toys that may puncture or tear the bouncy castle material
-
No jewelry permitted that may puncture or tear the bouncy castle material
-
No snacks or drinks or food
-
No face painting or glitter or paint tattoos allowed in bouncy (this can cause stain on the material that are difficult to remove or at some times cannot be removed at all)
-
No pet or fighting in or around bouncy space
-
Please assign persons to look after their children as our attendant is strictly there to ensure the bouncy is running well. The attendant is not responsible for your children.
-
What are your operating hours?/Our office hours are Monday - Thursday 11am - 6pm Friday - Saturday 9am-12pm Sunday (we are basically preparing events on that day but we do try our best to respond to you)
-
How do I book?For the fastest response, please send us a message via WhatsApp 1868321-3969 with the following info: Your full name Your contact number Your location for event Your time for the event (For example 2-4pm) The package your are interested in or the service you are interested in or the product you are interested in. With this information we will respond to you and continue the process from there.
-
Do I need to make a payment to book my date?All our services and rental packages, we do request a 50% downpayment on your total invoice/quote to secure your date. Please note this downpayment is non-refundable.
-
Can I cancel my booking?Once you have made your non refundable deposit and you decide to cancel your date, you can use your credit within a 3 month period from your cancellation date, according to our schedule, clients pre book from before their event so we can only accommodate you on availability.
-
Is transportation included in the packages?Usually it depends on the location for us, most of our packages are designed to be affordable for our clients and we only wish to uphold it however sometimes due to many booking on the same date, we often have to subcontract drivers which leads to an additional cost.
-
Do you provide delivery for purchases of products?Yes we do! Via TTPOST $35 or Via Courier Service $65